230mb Privacy Policy
Your personal information is our highest priority. This policy explains in detail how 230mb collects, uses, and keeps your information secure.
1. Introduction
230mb ("we", "us", or "platform") has been providing a safe, reliable, and transparent online entertainment service for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This privacy policy explains what types of information we collect, why we collect it, how we use it, and how securely your information is stored.
This policy applies to all services, game sections, and related activities on the 230mb website 230mb.cam. By using our services, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This privacy policy may be updated from time to time. We will publish any important changes on our website and notify registered users by email.
2. What Information We Collect
230mb collects user information in various ways. Details are provided below:
2.1 Information Provided at Registration
When you open an account with 230mb, we collect the following information:
- Full name and date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport number (for KYC verification)
- Residential address
- Payment account details (bKash, Nagad, Rocket, Upay, or bank account)
2.2 Automatically Collected Information
Some information is collected automatically while you use our website:
- IP address and device information
- Browser type and version
- Operating system information
- Website browsing history and duration
- Cookies and similar tracking technologies
- Login time, gaming history, and transaction details
2.3 Information Received from Third Parties
In some cases, information may be received through authorised third parties for payment processing or identity verification. This collection of information is always carried out in compliance with applicable laws and regulations.
3. Use of Information
230mb uses collected information only for specific and legitimate purposes. The main purposes for which we use information are as follows:
3.1 Account Management and Service Delivery
- Managing account registration and login processes
- Processing deposits, withdrawals, and transactions
- Providing bonuses and promotional offers
- Storing gaming history and balance information
- Providing customer support
3.2 Security and Fraud Prevention
- KYC (Know Your Customer) verification
- Running anti-money laundering (AML) programmes
- Ensuring account security
- Detecting and preventing fraudulent activity
3.3 Responsible Gaming
- Age verification (for users aged 21 and above only)
- Monitoring gaming behaviour to identify risky patterns
- Managing self-exclusion and limit-setting services
3.4 Communication and Marketing
- Notifying you about important policy changes
- Sending transaction confirmation messages
- Informing you of relevant promotions and offers with your consent
4. Cookies and Tracking Technologies
230mb uses cookies and similar technologies to keep the website running properly and to improve the user experience.
4.1 Types of Cookies
- Essential cookies: Necessary for the basic operation of the website. Without them, logging in or making transactions is not possible.
- Functional cookies: Remember your language preferences, session information, and other personalised settings.
- Analytical cookies: Help us understand how users are using the site so we can improve the quality of our services.
- Security cookies: Help detect and prevent fraudulent activity.
4.2 Cookie Controls
You can disable cookies at any time by changing your browser settings. Please note, however, that disabling certain essential cookies may affect the functionality of the website.
5. Information Sharing and Disclosure
230mb does not sell your personal information to third parties. However, we may share information in specific circumstances:
5.1 Service Provider Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, game software provision, and technical infrastructure management. These partners are provided only with the information required to deliver their specific services.
5.2 Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable laws. Such disclosures are always kept to the minimum information necessary.
5.3 Business Changes
If a significant change occurs in 230mb's business structure (such as a merger or acquisition), user information may be transferred to the new entity. In such cases, we will notify users in advance.
Important: 230mb never sells or rents your personal information to advertising agencies or third parties.
6. Information Security Measures
230mb takes industry-standard technical and organisational measures to protect your information. Our security framework includes the following elements:
6.1 Technical Security
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
- Data Encryption: Stored sensitive information is kept in encrypted form.
- Firewall and Intrusion Detection: Advanced systems are used to prevent unauthorised access.
- Two-Factor Authentication (2FA): An additional security layer for account login.
- Regular Security Audits: Regular reviews are carried out to identify vulnerabilities.
6.2 Organisational Security
- Only authorised personnel have access to personal information
- Regular data protection training is provided to staff
- Written policies and procedures on data protection are followed
- Strict confidentiality clauses are included in third-party agreements
6.3 Response to Data Breaches
In the event of a data breach, 230mb will notify affected users as quickly as possible and take the necessary steps to limit the damage.
7. Data Retention Period
230mb retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Active account data: Retained for as long as the account remains active.
- Closed account data: Retained for the period specified by legal and regulatory requirements.
- Transaction data: Retained for a specific period in compliance with financial regulations.
- Cookie data: Retained for a duration determined by the type of cookie.
Once the retention period ends, personal information is securely deleted or anonymised.
8. Your Rights
230mb ensures various rights for users regarding their personal information. Your key rights are listed below:
8.1 Right to Access
You can request information at any time about what data we have collected about you, why we collected it, and how we are using it.
8.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you can request that it be corrected.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
8.5 Right to Withdraw Consent
If you have previously given consent for marketing communications, you may withdraw it at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.
If you wish to exercise any of your rights, please contact us. We will respond to your request within a reasonable time.
9. Protection of Minors
230mb operates for users aged 21 and above only. We do not intentionally collect personal information from any minor. Age is verified at the time of registration and persons under 21 are not permitted to open an account.
If it comes to our attention that a minor has opened an account by providing false information, we will immediately close that account and delete the associated information.
10. Changes to the Policy
230mb reserves the right to update this privacy policy at any time. In the case of important changes:
- They will be prominently published on the website.
- Registered users will be notified by email.
- The date of the change will be noted at the top of this policy.
If you continue to use 230mb services after a change has been made, you will be considered to have agreed to the terms of the updated policy. We recommend that you review this policy on a regular basis.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
For more details, please also visit our other legal pages: Terms and Conditions, Responsible Gaming and FAQ.